Price freezing grants you the ability to purchase a ticket for a specified event at a specified price for a specified period of time.

Eligible events have to be no sooner than 2 days at the time of price freeze selection. Qualifying tickets will have an icon next to them.

Step 1

Track event and tap the ❄️ to freeze prices until you're ready to purchase

Step 2

Monitor listings against frozen prices until you're ready to purchase.

Step 3

Complete purchase and receive up to $50 in credit if prices increased.

Price Freeze Eligibility and Rules

• The ❄️ icon must be present on the event for it to be applicable for Price Freeze.

• You must be a registered user of the app and have made a previous purchase.

• You have up until 2 hours prior to the start of the event to purchase, or the price freeze expires.

• You can only perform one price freeze at a time.

• Price freezing doesn’t guarantee ticket availability at the time of purchase.

• Purchases are limited to one transaction per Price Frozen Qualifying Event.

• You are able to delete your price freeze.

• Price freezes won’t apply if the event is postponed or rescheduled during the freeze window.

• If the current price goes above the price freeze price, and you make your purchase at the higher price, you’re issued a credit of the difference up to the maximum credit cap.

• The Credit Cap is equal to a maximum of twenty-five dollars ($25) per ticket and a maximum of fifty dollars ($50) per transaction.

• Price freezing isn’t available for all events or tickets, and you can’t combine the BestPrice Guarantee with applicable events/tickets.