Before attempting to place the order a second time, please contact our support team so we can diagnose the issue. We don’t want you to unintentionally place multiple orders, so please reach out to us if you're receiving an error message at checkout.
Articles in this section
- Are the pictures I see when clicking on sections of the event map showing exactly where my seat will be?
- How does sorting and filtering on the event page work?
- Can I add multiple listings into a shopping cart?
- How do I know if my order was successfully placed?
- What do I do if I receive an error message at checkout when trying to make a purchase?
- What are "seller notes" on a listing?
- Where can I buy a parking pass on the event page?
- Why can't I select the amount of tickets I need in some listings?
- How can I find out my ticket delivery method prior to placing an order?
- How long are tickets listed leading up to an event?