Please first double-check your purchase confirmation email that contains the ticket information of the tickets you have ordered. After checking if the tickets are still not what you had ordered, please follow up with your order number to our support team so we can assist you further.
Articles in this section
- Why is there a different name printed on the tickets and will this give me problems at my event?
- My tickets are not consecutive seats, are they still guaranteed together?
- My tickets are different from what I ordered. What next?
- Can I receive my tickets any sooner than what was disclosed before my purchase or confirmation email?
- Why did the delivery method of my tickets change?
- My tickets were lost, destroyed, and/or stolen. Can I have new ones resent?
- I received my tickets, but they are a few rows closer than my original tickets. Are my tickets still valid?
- Do I need my TickPick order number to get inside any event or venue?