Please double-check your purchase confirmation email that contains information on the tickets you have ordered. After confirming the tickets are still not what you ordered, please contact our support team so we can further assist. In most cases (such as the rows are closer to the front), the tickets may be complimentary permitted row upgrade from your seller.
Articles in this section
- Can I change my tickets after placing an order?
- Why is there a different name printed on the tickets and will that be a problem at my event?
- My tickets are not consecutive seats, are they still guaranteed together?
- What do I do if my tickets are different from what I ordered?
- Can I receive my tickets sooner than what was disclosed in the seller notes/confirmation email?
- Why did the delivery method on my order change?
- My tickets have been misplaced (lost, destroyed, stolen, etc.). Can I have new tickets resent?
- Can I transfer my tickets to someone else?
- Do I need to print my tickets?