Once logged into your TickPick account from a computer or laptop (at this time, users, unfortunately, cannot place a bid from our mobile app due to the complexity of the platform), search for the event on which you would like to bid. To the left of the “Buy Tickets” button in blue, there will be a “Place Bid” button.
After clicking on “Place Bid”, you will proceed to select the number of tickets on which you would like to bid. Next, select the section(s) in which you would like to bid on tickets. Lastly, name the price for your bid.
Once finished with these steps, you will be directed to the checkout page where you will have the ability to input your billing and shipping information and set an expiration for your bid. Bid expirations will be in EST time and you can cancel a bid on any active bid at any time, provided that it has not already been accepted by a seller out there.
Once you complete the bid process, you will receive a confirmation email confirming you have created a bid. Please keep in mind that any bid you place is a “hard bid” and once accepted, the tickets are yours and the transaction processes like any normal purchase would, including all sales being final. For additional information on the bidding process, you can check out our bidding tutorial video here.
To be clear: you will not have the option to decline a bid once accepted. Also, you can receive tickets in any row within the section in which you have bid, and do not have the option to bid on a specific set of tickets. Tickets you receive from an accepted bid can come in any delivery method and that is the reason a FedEx shipping fee might be applied if the tickets need to ship. Please double-check that you have the correct shipping address on file in case your tickets will need to ship. If the tickets are available in a delivery method other than FedEx such as electronic transfer or e-delivery, your account will be refunded for the FedEx label fee within 24 hours.