We are aware of the decision made by the City of New York to cancel Broadway Show performances from March 12, 2020 through April 12, 2020. If your event is classified as such, TickPick will be credit your account 110% of your order total.
You will be notified via email with the details on how the credit and refund process works. If you received hard stock tickets please hold onto them, as they may need to be returned to your seller for your refund to be completed. You will be notified via email if this is required.
There is no need to reach out to TickPick to initiate the reimbursement process.
This situation is unprecedented and we appreciate your patience as we navigate uncharted territory.