Hardstock tickets are physical copies of tickets. We use FedEx for delivery of these types of tickets. Customers will receive a delivery confirmation email from TickPick that contains a FedEx tracking number once the seller accesses the shipping label in their system.
When should I expect to receive my tickets via FedEx?
Many sellers have software that automatically confirms orders by accessing the shipping label. If you order tickets for an event that is months away and have not seen any tracking updates on the FedEx website within a few days of receiving the confirmation email, know that it is likely the tickets will ship closer to the event. As soon as the seller has access to the tickets from the venue, they will send the shipment out.
Please refer to the seller's in-hand date provided in your confirmation email if your tickets have yet to ship for an order. Tickets will be delivered with the FedEx delivery service selected at checkout (2-day, Priority Overnight).