Ticket Delivery
Information on the ticket delivery process with TickPick
- The FedEx delivery window (overnight or 2-day) has passed since placing my order and still no tickets? What next?
- FedEx delivered my tickets but now I can't find them. Can I get a replacement ticket or refund?
- Where are my tickets and when will I receive them?
- What type of shipping service does TickPick use?
- My tickets are shipping. When should I expect to receive them?
- I selected overnight delivery for my tickets, but have not received them yet, why so?
- Do you require a signature for packages?
- Can you have tickets sent to a P.O. Box?
- Do you ship tickets outside the United States?
- How can I change my shipping address before or after an order is placed?
- Can I receive my tickets another way besides the delivery option that was stated on the listing?
- Can I have my electronic tickets resent if I misplaced or deleted the email?
- I have tickets that need to be printed but don’t have a printer. What next?
- Can the venue scan my tickets off my phone?
- I received my tickets electronically but would like the hard copy as a souvenir. Can I receive the hard copies?
- Why can’t I use the TickPick app to access certain mobile tickets?