General Questions
General Questions about TickPick
- TickPick Bidding Platform
- What is the gift card purchase process?
- How do I redeem my gift card?
- Are there any gift card restrictions?
- COVID-19 Coronavirus Impact - NFL
- My tickets are a gift, but not yet available for delivery. What do I do?
- Can I purchase a gift card?
- What is TickPick?
- Is TickPick a credible ticket source and is it safe?
- What does secondary market and a resale marketplace mean?
- Does TickPick have an app?
- What is the BuyerTrust Guarantee?
- Am I buying directly from the team, artist, or venue?
- Where does TickPick get its tickets from?
- Does the seller have access to any of my personal information and is my information secure?
- What makes TickPick any different from a ticket scalper?
- Can I obtain the seller’s contact info so I can follow up on my order?
- How do I create a TickPick account?
- How do I reset my TickPick password?
- Can I change the email address on my TickPick account?
- How do I place an order on TickPick?
- TickPick Customer Service