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  1. TickPick FAQ
  2. General Questions

General Questions

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General questions about TickPick

  • TickPick Bidding Platform
  • The tickets I purchased are a gift, but won't be sent before the occasion. Can I send them anything else?
  • What is TickPick?
  • Is TickPick a credible ticket source and is it safe?
  • What does secondary market and a resale marketplace mean?
  • Does TickPick have an app?
  • What is the BuyerTrust Guarantee?
  • Am I buying directly from the team, artist, or venue?
  • Where does TickPick get its tickets from?
  • Does the seller have access to any of my personal information and is my information secure?
  • What makes TickPick any different from a ticket scalper?
  • Can I obtain the seller’s contact info so I can follow up on my order?
  • How do I create a TickPick account?
  • How do I reset my TickPick password?
  • Can I change the email address on my TickPick account?
  • TickPick Customer Service
TickPick FAQ